This article will guide you through suspicious account activity, follow these steps:
- Contact your financial institution and have them investigate the suspicious charges. The investigation might take some time but by contacting them immediately, you've stopped any further charges from occurring.
- Contact Amazon to notify them of the suspicious orders and charges.
- Secure you account as soon as possible.
Securing your account
1. Login to your Amazon Account
2. Click on Account and Security
3. Click edit beside 2SV or 2FA and follow the instructions to enable 2 factor authentication
If you can't login to your Amazon account
If your Amazon account has been compromised, you should contact them immediately, confirm your identify and have your account recovered.
Amazon Customer Support Line - 1 (888) 282-2406
Amazon Account Links
Recovering your Amazon account if 2 Factor Authentication fails
Reporting Unauthorized Charges
Contact Us
Our agents and support team are here to answer questions, offer guidance and resolve any Cyber attacks.
To reach us:
Phone: +1 (223) 232-2220
Email: customersupport@cyberaid.app
You can submit a request in our Help Center or chat with us using our chatbot or our mobile cyber app.