What is the Help Center?
The Help Center is your go-to resource for things related to our cyber subscription, cyber security issues, the mobile app, and additional services we provide. Here, you can find tips and resources to help you stay safe online.
How to use the Help Center
The Help Center is easy to use. Simply browse the categories or use the search bar to find the information you need. You can also ask a question in the live chat.
Categories
The Help Center is organized into categories, so you can easily find the information you need. Here are some of the categories you can find:
- Cyber alerts, Awareness and Education
- Coverage and support
- How to use your mobile app
Search
If you know what you're looking for, you can use the search bar to find it quickly. Just type in your keyword or phrase, and the Help Center will return a list of articles that match your search.
Related Articles
When you're reading an article, you'll see a list of related articles at the bottom of the page. This can help you find additional information on the same topic.
Live Chat
If you have a question that you can't find the answer to, you can ask a question in the live chat. A customer service representative will be available to answer your question 24/7. The live chat will start with some automatic questions to help us route you to the best agent for your needs. You can always ask to chat with an agent anytime by typing "agent".
We hope you find the Help Center helpful. If you have any questions, please don't hesitate to contact us.
Contact Us
Our agents and support team are here to answer questions, offer guidance and resolve any Cyber attacks.
To reach us:
Phone: +1 (223) 232-2220
Email: customersupport@cyberaid.app
You can submit a request in our Help Center or chat with us using our chatbot or our mobile cyber app.
Download CyberAid's App
Our mission at CyberAid is to keep you safe and secure online with all the cyber protection you need in one place. To get the most effective cyber defense, download our mobile cyber app.